Mika & Co has developed an efficient online cost structure. By buying direct from the manufacturer via the internet you are removing the traditional layers of wholesalers and retail shop overhead. This can translate to savings of 50% or more as compared to street prices.
Mika & Co does not have a retail shop in order to keep overhead to a minimum. This allows us to keep our jewelry at an excellent value. We do offer a 10 day money back guarantee on all products to allow you to ensure you are entirely happy with your purchase.
After choosing an item you would like to purchase click on the “add to cart” button. If for any reason you are unable to order in this way, please contact us detailing the item or items you would like to purchase.
You will be diverted to a payment platform, we do not process the credit cards and therefore we won't keep any credit card data in our servers. All information and sensible data you will key in during the purchasing process are encrypted and protected by our SSL protocol (Secure Socket Layer). If you still don’t feel comfortable, please contact us and a customer representative will be happy to assist you.
Once we receive your order we will send you a confirmation email. If you do not receive this within 24 hours please contact us and we will check the status of the order. Once the order is processed, packaged and ready for dispatch we will send you a second e-mail to confirm.
Yes, we can deliver to an alternative address, however a fraud check is required prior to dispatch. Please follow the billing procedure carefully if you wish the item or items to be delivered to an alternative address.
We offer a 10 day money back guarantee on all of our products to allow you time to ensure you are entirely happy with your purchase. We also offer a full 12-month guarantee, which covers any manufacturing defects. Where work has been carried out by a 3rd Party this guarantee becomes void.
Please note that due to the exceptional skill of our setters your stones will not fall out of your jewelry, they can only be dislodged. We therefore strongly recommend that you insure your jewelry since loss of diamonds or other stones do not fall under the Mika & Co guarantee.
'Conflict diamond 's a term used to describe diamonds that originate from areas controlled by forces or factions opposed to legitimate and internationally recognized governments and are used to fund military action in oppositions to those governments, or in contravention of the decisions of the Security Council. Our policy on conflict diamonds is absolutely rigorous. We will not buy, sell or handle any diamonds of unclear provenance. We insist that all of our suppliers subscribe to the Kimberly Process Scheme.
We purchase our rough diamonds from the biggest DeBeers sight-holders. A DeBeers sight-holder obtains first choice and has access to the best rough diamonds that DeBeers mines. We also purchase rough diamonds from preferred customers of Alrosa, the Russian Government body. Purchasing from these sources, we can guarantee that our diamonds are conflict diamonds and the highest quality.